Terms of Use & Cookie Policy - Unitecx Limited

Terms of Use & Cookie Policy

Effective Date: 26 February 2026
Last Updated: 26 February 2026

📌 Key Points

  • These Terms govern your use of Unitecx Limited's digital consulting, mentorship, and marketing services
  • All services are delivered 100% online via video calls, digital platforms, and materials
  • Payments are processed securely via Stripe; we do not store full card details
  • No guarantees are made regarding specific business results or outcomes
  • We use essential, analytics, functional, and marketing cookies to improve your experience
  • You can manage cookie preferences through our banner or browser settings
  • Governed by the laws of England and Wales

SECTION 1 — TERMS OF USE

1. Introduction

Welcome to Unitecx Limited ("Company", "we", "us", "our"). These Terms of Use ("Terms") govern your access to and use of our website located at https://unitecx.com (the "Website") and the digital consulting, online mentorship programs, and digital marketing strategy services we provide (collectively, the "Services").

By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or Services.

2. Definitions

For the purposes of these Terms:

  • "Company" refers to Unitecx Limited, registered in England and Wales.
  • "Services" means digital consulting, online mentorship programs, digital marketing strategy services, and related offerings provided by the Company.
  • "User", "you", "your" refers to any individual or entity accessing or using our Services.
  • "Content" means all materials, including text, images, videos, documents, software, and other content provided through the Services.
  • "Agreement" means these Terms of Use together with our Privacy Policy and Cookie Policy.

3. Acceptance of Terms

By accessing the Website, registering for an account, purchasing Services, or using any of our offerings, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. In such case, "you" and "your" will refer to that entity.

4. Eligibility

You must meet the following requirements to use our Services:

  • You must be at least 18 years of age
  • You must have the legal capacity to enter into a binding contract
  • You must not be prohibited from using our Services under any applicable laws
  • You must provide accurate and complete information during registration

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe you do not meet these eligibility requirements.

5. Description of Services

Unitecx Limited provides the following services, delivered entirely online:

5.1 Digital Consulting Services

Strategic consulting services for businesses seeking to improve their digital presence, operations, and marketing strategies. Services are delivered through scheduled video calls, written reports, and digital communications.

5.2 Online Mentorship Programs

Structured mentorship programs providing guidance, training, and support in digital marketing, business strategy, and professional development. Programs include access to digital materials, video sessions, and private platform resources.

5.3 Digital Marketing Strategy Services

Comprehensive digital marketing strategy development, including market analysis, campaign planning, performance optimization, and ongoing strategic support.

5.4 Service Delivery

All Services are delivered 100% online through:

  • Video conferencing platforms for live sessions
  • Private online platforms for course materials and resources
  • Email and messaging for communications
  • Digital documents, templates, and downloadable materials

The specific scope, duration, and deliverables for each Service will be outlined in your service agreement or purchase confirmation.

6. Account Registration

Certain features of our Services may require you to create an account. When registering, you agree to:

6.1 Account Security

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Immediately notify us of any unauthorized access or security breach
  • Accept responsibility for all activities that occur under your account

6.2 Account Restrictions

  • You may not create an account using false or misleading information
  • You may not share your account credentials with others
  • You may not transfer or sell your account to another party
  • We reserve the right to suspend or terminate accounts that violate these Terms

7. Payments

7.1 Payment Processing

Secure Payment Processing: All payments are processed securely through Stripe, our third-party payment processor. We do not store your full credit or debit card details on our servers. Payment information is handled in accordance with PCI-DSS security standards.

7.2 Pricing and Fees

  • All prices are listed in the currency specified on our Website (typically GBP or USD)
  • Prices are subject to change at any time, but changes will not affect orders already placed
  • You agree to pay all fees associated with your purchase at the prices in effect when charges are incurred
  • Some Services may be offered on a subscription or recurring payment basis

7.3 Payment Authorization

By providing payment information, you:

  • Represent that you are authorized to use the payment method provided
  • Authorize us to charge the applicable fees to your payment method
  • Authorize us to charge any applicable taxes, where required

7.4 Failed Payments

If a payment fails or is declined:

  • We may suspend or restrict access to Services until payment is received
  • You remain responsible for any outstanding amounts
  • We may retry failed payment attempts
  • We reserve the right to terminate Services for repeated payment failures

7.5 Taxes

You are responsible for paying all applicable taxes, levies, or duties associated with your purchase. If we are required to collect taxes, they will be added to your invoice. Prices displayed may or may not include VAT depending on your location.

7.6 Pricing Changes

We reserve the right to modify our pricing at any time. For subscription-based Services, we will provide advance notice of price changes. Continued use of the Service after a price change constitutes acceptance of the new pricing.

8. Refund & Cancellation Policy

8.1 Digital Products and Services

Due to the digital nature of our Services and the immediate access granted upon purchase:

  • All sales are generally final once access has been granted or Services have commenced
  • Refunds may be granted at our sole discretion on a case-by-case basis
  • Refund requests must be submitted in writing to support@unitecx.com

8.2 Refund Eligibility

Refunds may be considered in the following circumstances:

  • Technical issues preventing access to purchased Services (if unresolved within a reasonable timeframe)
  • Duplicate charges or billing errors
  • Services not delivered as described in the service agreement
  • Other exceptional circumstances at our discretion

8.3 Subscription Cancellations

For subscription-based Services:

  • You may cancel your subscription at any time through your account settings or by contacting support
  • Cancellations will take effect at the end of the current billing period
  • No refunds will be provided for partial billing periods
  • You will retain access to the Service until the end of your paid period

8.4 Mentorship and Consulting Cancellations

  • Scheduled sessions may be rescheduled with at least 48 hours' notice
  • Cancellations with less than 24 hours' notice may result in forfeiture of that session
  • Specific cancellation terms will be outlined in your service agreement

8.5 Refund Processing

If a refund is approved:

  • Refunds will be processed to the original payment method
  • Processing may take 5-10 business days depending on your payment provider
  • Access to Services and materials will be revoked upon refund

9. Intellectual Property

9.1 Ownership

All Content, features, and functionality of the Website and Services, including but not limited to:

  • Text, graphics, logos, images, and videos
  • Software, code, and technical implementations
  • Course materials, templates, and resources
  • Trademarks, service marks, and trade names

are owned by Unitecx Limited, our licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

9.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

  • Access and use the Services for your personal or internal business purposes
  • Download and use materials provided as part of the Services for your own use

9.3 Restrictions

You may not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, or exploit any Content without our express written permission
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices
  • Use our Content for commercial purposes without authorization
  • Reverse engineer, decompile, or disassemble any software or technology
  • Share, resell, or distribute access to the Services or materials to third parties

9.4 User-Generated Content

If you submit, upload, or provide any content through our Services (e.g., feedback, questions, comments):

  • You retain ownership of your content
  • You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content for the purpose of providing and improving our Services
  • You represent that you have all necessary rights to grant this license

10. Acceptable Use Restrictions

You agree not to use the Website or Services to:

10.1 Prohibited Activities

  • Violate any applicable laws, regulations, or third-party rights
  • Engage in fraudulent, deceptive, or misleading activities
  • Harass, abuse, threaten, or intimidate others
  • Distribute malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the operation of the Services
  • Impersonate any person or entity, or misrepresent your affiliation
  • Collect or harvest personal information about other users without consent
  • Use automated systems (bots, scrapers) to access the Services without permission
  • Engage in any activity that could damage our reputation or business interests

10.2 Consequences of Violations

Violation of these restrictions may result in:

  • Immediate suspension or termination of your access
  • Legal action and pursuit of remedies
  • Referral to appropriate law enforcement authorities

11. Confidentiality

11.1 Confidential Information

During the provision of Services, each party may disclose or make available to the other party information about its business affairs, products, confidential intellectual property, trade secrets, third-party confidential information, and other sensitive or proprietary information ("Confidential Information").

11.2 Protection of Confidential Information

Both parties agree to:

  • Maintain the confidentiality of all Confidential Information
  • Not disclose Confidential Information to third parties without prior written consent
  • Use Confidential Information only for the purposes of performing under this Agreement
  • Implement reasonable security measures to protect Confidential Information

11.3 Exceptions

Confidential Information does not include information that:

  • Is or becomes publicly available through no breach of this Agreement
  • Was rightfully in the receiving party's possession prior to disclosure
  • Is independently developed without use of the Confidential Information
  • Is required to be disclosed by law or court order

12. No Guarantees / Results Disclaimer

IMPORTANT DISCLAIMER: While we strive to provide high-quality Services and valuable insights, we make no guarantees regarding specific business results, financial outcomes, or performance metrics.

12.1 No Guaranteed Results

You acknowledge and agree that:

  • Results from digital marketing, consulting, and mentorship services vary significantly based on numerous factors beyond our control
  • Past performance, case studies, or testimonials are not guarantees of future results
  • Your success depends on your effort, implementation, market conditions, competition, and other variables
  • We do not guarantee any specific revenue, profit, traffic, conversions, or other business outcomes
  • Any earnings or results mentioned are examples and should not be interpreted as typical or guaranteed

12.2 Client Responsibility

The effectiveness of our Services depends on:

  • Your commitment to implementing strategies and recommendations
  • The accuracy and completeness of information you provide
  • Your business model, industry, and market conditions
  • Your available resources, budget, and timeline
  • External factors beyond our control (algorithm changes, market shifts, competition)

12.3 Educational and Advisory Nature

Our Services are educational and advisory in nature. We provide strategies, frameworks, and guidance, but you are solely responsible for:

  • Making your own business decisions
  • Implementation of strategies and recommendations
  • Compliance with all applicable laws and regulations
  • Results achieved (or not achieved) from Services

13. Limitation of Liability

13.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

  • The Services will meet your specific requirements or expectations
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of the Services will be accurate or reliable
  • Any errors in the Services will be corrected

13.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL UNITECX LIMITED, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • ANY DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
  • ANY CONTENT OBTAINED FROM THE SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT

13.3 Cap on Liability

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO UNITECX LIMITED IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR £100 (ONE HUNDRED POUNDS STERLING), WHICHEVER IS GREATER.

13.4 Exceptions

Nothing in these Terms shall exclude or limit our liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded or limited under applicable law

14. Indemnification

You agree to defend, indemnify, and hold harmless Unitecx Limited, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use of the Services, including any content you submit or transmit
  • Your violation of any third-party rights, including intellectual property rights
  • Your violation of any applicable laws or regulations
  • Any misrepresentation made by you
  • Your negligence or willful misconduct

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

15. Third-Party Tools and Links

15.1 Third-Party Services

Our Services may integrate with or rely on third-party tools, platforms, and services, including but not limited to:

  • Payment processors (Stripe)
  • Video conferencing platforms
  • Email and communication tools
  • Analytics and tracking services
  • Cloud storage and hosting providers

15.2 Third-Party Links

Our Website and Services may contain links to third-party websites or services that are not owned or controlled by Unitecx Limited.

We have no control over, and assume no responsibility for:

  • The content, privacy policies, or practices of any third-party websites or services
  • Any damages or losses caused by your use of third-party services

15.3 Your Responsibility

You acknowledge and agree that:

  • We do not endorse or guarantee third-party services or content
  • You access third-party services at your own risk
  • You should review the terms and privacy policies of any third-party services you use
  • We are not liable for any harm or damages related to third-party services

16. Suspension / Termination

16.1 Termination by You

You may terminate your account at any time by:

  • Contacting us at support@unitecx.com
  • Following the account closure process in your account settings

Termination does not relieve you of any payment obligations for Services already rendered or subscriptions not yet cancelled.

16.2 Termination by Us

We reserve the right to suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Misuse or abuse of the Services
  • Conduct that harms our business, reputation, or other users
  • At our sole discretion for any operational or business reason

16.3 Effect of Termination

Upon termination:

  • Your right to access and use the Services will immediately cease
  • You will lose access to any content, data, or materials associated with your account
  • We may delete your account and all associated data
  • Sections of these Terms that by their nature should survive termination will continue to apply

17. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

18. Dispute Resolution

18.1 Informal Resolution

If you have any dispute with us, you agree to first contact us at support@unitecx.com and attempt to resolve the dispute informally. We will work in good faith to resolve the matter before pursuing formal legal action.

18.2 Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be instituted exclusively in the courts of England and Wales. You irrevocably submit to the exclusive jurisdiction of such courts and waive any objection to proceedings in such courts on the grounds of venue or on the grounds that proceedings have been brought in an inconvenient forum.

18.3 Class Action Waiver

To the extent permitted by law, all claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, multiple plaintiff, or similar proceeding.

19. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent, or if such modification is not possible, such provision shall be severed from these Terms.

The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.

20. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion.

20.1 Notice of Changes

If we make material changes to these Terms, we will:

  • Update the "Last Updated" date at the top of this page
  • Provide notice through the Website, email, or other reasonable means
  • Give you reasonable advance notice before the changes take effect

20.2 Acceptance of Changes

Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Services.

20.3 Review Responsibility

It is your responsibility to review these Terms periodically for changes. We recommend checking this page regularly to stay informed of any updates.

21. Contact Information

If you have any questions, concerns, or comments about these Terms of Use, please contact us:

Unitecx Limited
Company Number: 17047279
Email: support@unitecx.com
Website: https://unitecx.com

Registered Office:
England and Wales
United Kingdom

SECTION 2 — COOKIE POLICY

© 2026 Unitecx Limited. All rights reserved.

This document was last updated on 26 February 2026.

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